DWE Firmware Loader#
Procedure for Updating exploreHD/HDCam Firmware#
Step 1#
Extract the zip file containing the folder with the program.
Step 2#
Plug in one exploreHD camera.
Step 3#
Make sure all applications that use the camera are closed before proceeding.
Run DWEFirmwareLoader.exe
Step 4#
Click on the firmware version that you would like to use.
Important
Since the introduction of DWE OS, we no longer offer High Quality Firmware as the setting can be adjusted via the driver UI. The default camera firmware we ship and recommend is the lower bandwidth version when streaming. If you have any questions, feel free to ask on our forums.
Lower Bandwidth uses less bandwidth, but provides lower quality video.
Reccomended for use in a setup with multiple exploreHDs.
Warning
Do not close the application, unplug the camera, or open any applications that may use the camera until the update is complete.
Step 5#
After approximately a minute, the exploreHD should have the new firmware loaded and ready to use!
You may now close the application. You can test the camera using any camera application for Windows. If everything looks good, you are ready to use it on your ROV!
See: Getting Started
Troubleshooting#
If you see any errors during the upgrading process, please follow the guides below.
Error: exploreHD not recognized!#
Ensure the exploreHD is the only camera plugged in
If on a laptop, temporarily disable the built-in webcam by going to Device Manager.
Please ensure you have extracted everything in the zip file. The dll files must be in the same folder directory as the main exe.
Error: Unable to load firmware dll!#
Please ensure you have extracted everything in the zip file. The dll files must be in the same folder directory as the main exe.
Procedure Video#
Warning
This video uses an outdated version of the loader and may not be accurate. Documentation for this version can be found here.