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Technical Information for the micro SVC.

Physical Specifications

Computing Specifications

PoE Specifications

Power Specifications

Input Connectors: USB Cameras

Output Connector: PoE/Ethernet

CAD Files

Download

microSVC (Cobalt) STEP File

Download

microSVC (Cobalt) Drawing (PDF)

Troubleshooting

This fix only applies to orders placed prior to June 2026.
What’s wrong? Your microSVC works for a while, then suddenly drops the connection. This one-time fix is know to solve it. It takes about 5 minutes.Just follow each step in order. Copy each command exactly as shown.
1

Open the terminal

Connect to the microSVC over SSH. When asked, enter:
  • Username: dwe
  • Password: deepwater
Not sure how? Follow this guide first, then come back here.
2

Copy and paste this command, then press Enter

This applies the fix. Nothing will look like it happened — that’s normal.
If you see Warning: ... not found, stop here and contact support — the fix was not applied.
3

Restart the microSVC

Type this command and press Enter. The device will reboot, which takes a minute or two.
4

Check that it worked

Once the device has restarted, open the terminal again (Step 1) and paste this command:
If you see 0x400 in the output, the fix worked. You’re done! If you don’t see it, repeat the steps or contact support.

CE (Conformité Européenne)

This product is CE certified, indicating conformance with relevant European Union directives and regulations regarding health, safety, and environmental protection. This certification validates that the product meets the high standards required for sale within the European Economic Area.