Para los modelos Epoxy o WetLink, sigue la guía de pinout del cable ubicada en la página de especificaciones de tu modelo de exploreHD.A continuación se muestra un ejemplo de cómo pasar el cableado expuesto por un pasamuros WetLink M10 para instalarlo en la tapa final de tu vehículo.
Pasamuros WetLink del lado del vehículo
Para Cobalt, sigue la guía de pinout ubicada en la página de especificaciones de tu modelo de exploreHD.A continuación se muestra un ejemplo de un pasamuros Cobalt prefabricado.
Conector Cobalt a JST
Para SubConn, sigue la guía de pinout ubicada en la página de especificaciones de tu modelo de exploreHD.A continuación se muestra un ejemplo de un pasamuros SubConn MCBH8M prefabricado.
Conecta el cable USB a una computadora para confirmar que la cámara funciona y está en la orientación correcta.Puedes probar la cámara con nuestra herramienta a continuación.
Utilidad en línea para probar cámaras
Herramienta práctica para probar los flujos de tu cámara USB.
Si la cámara aparece en tu computadora, ¡has terminado!Si tienes problemas, consulta la sección solución de problemas a continuación.
Trenza los cables blanco (D-) y amarillo/verde (D+) entre sí a lo largo de toda su longitud, como se muestra en Preparación de la conexión del cable JST. La cámara utiliza una conexión USB 2.0 High-Speed, que necesita un par de datos trenzado para rechazar las interferencias. Sin él, la señal puede ser demasiado débil para que tu computadora reconozca la cámara.
Verifica las conexiones y la alimentación
Asegúrate de que los cables estén firmemente insertados en el conector JST.Asegúrate de que el JST esté completamente introducido en el adaptador USB y que el adaptador esté conectado firmemente en tu puerto USB.La cámara puede consumir entre 200 y 320 mA a 5 V, según el modelo. Intenta conectar el adaptador directamente a tu computadora, en lugar de a un hub USB de baja potencia, para asegurarte de que reciba suficiente corriente.
Comprueba que tu computadora detecte la cámara
Comprueba si el sistema operativo de tu computadora detecta la cámara a nivel de hardware, aunque aún no muestre imagen. Como se conecta por USB, buscamos una conexión de dispositivo USB.
Windows
macOS
Linux
Haz clic derecho en el botón Inicio (o presiona Win + X) y selecciona Administrador de dispositivos.
Expande las siguientes categorías para buscar la cámara, exploreHD:
Cámaras
Dispositivos de imagen
Controladoras de sonido, video y juegos
Si el cableado está ligeramente mal o las líneas de datos no están correctamente trenzadas, Windows podría detectar algo sin saber qué es. Expande Controladoras de bus serie universal (USB) y busca cualquier elemento etiquetado como Dispositivo USB desconocido (Error en la solicitud del descriptor del dispositivo).
Deja el Administrador de dispositivos abierto y desconecta/reconecta el adaptador USB. La lista se actualizará; observa si aparecen o desaparecen nuevos dispositivos.
Mantén presionada la tecla Opción en tu teclado y luego haz clic en el logo de Apple () en la esquina superior izquierda de la pantalla.
Selecciona Información del sistema (normalmente aparece como “Acerca de este Mac” si no mantienes la tecla Opción).
Desconectar y reconectar la cámara en esta pantalla (y presionar Cmd + R para actualizar) te ayudará a detectar si el sistema está registrando una conexión de hardware.
En la barra lateral izquierda, dentro de la sección “Hardware”, haz clic en USB.
Consulta el árbol de dispositivos USB a la derecha. Busca la cámara exploreHD o un dispositivo USB no reconocido.
Abre tu terminal.
Escribe lsusb y presiona Enter. Este comando muestra todos los buses USB conectados y los dispositivos asociados. Busca un nombre de dispositivo que mencione la cámara o un dispositivo sin nombre que aparezca al conectarla.
También puedes usar este comando de una sola línea para detectar una cámara exploreHD válida:
Para ver si Linux la reconoce específicamente como un dispositivo de video (ya que es compatible con V4L2), ejecuta:
ls -l /dev/video*
Para ver los registros de conexión en tiempo real, ejecuta el siguiente comando. Cuando conectes la cámara, deberías ver una ráfaga de texto que indica si la conexión USB tuvo éxito o si hubo errores de enumeración (como device descriptor read/64, error).
sudo dmesg -w | grep -iE "usb|uvcvideo"
escribe lsusb, presiona Enter y busca tu cámara
Error “Failed to Initialize the Device” (Linux)
Si la cámara se desconecta poco después de conectarla, revisa el registro del kernel de Linux (sudo dmesg -w) en busca de errores como estos:
uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.uvcvideo: Failed to query (129) UVC probe control : -71 (exp. 26).uvcvideo: Failed to initialize the device (-5).usb 1-1.3: USB disconnect, device number 7
Este error puede tener más de una causa. Revisa cada una de las siguientes.
Un cable dañado o mal cableado puede corromper la señal USB. Asegúrate de que el cableado sea correcto y de que los cables de datos estén trenzados:
Conexión del cable de exploreHD
Prepara la conexión del cable JST para las cámaras de la serie exploreHD.
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USB.`})}),`\n`,_jsx(_components.p,{children:`Si la cámara aparece en tu computadora, ¡has terminado!`}),`\n`,_jsxs(_components.p,{children:[`Si tienes problemas, consulta la sección `,_jsx(_components.a,{href:`#soluci%C3%B3n-de-problemas`,children:`solución de problemas`}),` a continuación.`]}),`\n`,_jsx(Heading,{level:`2`,id:`otros-recursos`,children:`Otros recursos`}),`\n`,_jsxs(Columns,{cols:1,children:[_jsx(Card,{title:`Guía de instalación en ROV`,icon:`octopus`,href:`/es/exploreHD/guides/install-exploreHD-ROV`,children:_jsx(_components.p,{children:`Haz clic aquí para consultar una guía sobre cómo instalar una exploreHD en un BlueROV.`})}),_jsx(Card,{title:`Guía de instalación en barco`,icon:`sailboat`,href:`/es/exploreHD/guides/install-exploreHD-boat`,children:_jsx(_components.p,{children:`Haz clic aquí para consultar una guía sobre cómo instalar una exploreHD en un BlueBoat.`})}),_jsx(Card,{title:`OpenCV`,icon:`https://github.com/opencv/opencv/wiki/logo/OpenCV_logo_no_text.png`,href:`/es/exploreHD/guides/opencv-exploreHD`,children:_jsx(_components.p,{children:`Haz clic aquí para consultar nuestros recursos sobre el uso de exploreHD con OpenCV.`})})]}),`\n`,_jsx(Heading,{level:`2`,id:`solución-de-problemas`,children:`Solución de problemas`}),`\n`,_jsxs(AccordionGroup,{children:[_jsx(Accordion,{title:`Verifica el cableado`,id:`verifica-el-cableado`,children:_jsxs(_components.p,{children:[_jsx(_components.a,{href:`/es/exploreHD/guides/exploreHD-quickstart#preparaci%C3%B3n-de-la-conexi%C3%B3n-del-cable-jst`,children:`Asegúrate de que los colores de los cables coincidan`}),` con sus funciones respectivas al conectarlos al conector JST. Incluso un solo cable cruzado impedirá que la cámara sea reconocida.`]})}),_jsx(Accordion,{title:`Trenza los cables de datos (obligatorio)`,id:`trenza-los-cables-de-datos-obligatorio`,children:_jsxs(_components.p,{children:[`Trenza los cables `,_jsx(_components.strong,{children:`blanco (D-)`}),` y `,_jsx(_components.strong,{children:`amarillo/verde (D+)`}),` entre sí a lo largo de toda su longitud, como se muestra en `,_jsx(_components.a,{href:`/es/exploreHD/guides/exploreHD-quickstart#preparaci%C3%B3n-de-la-conexi%C3%B3n-del-cable-jst`,children:`Preparación de la conexión del cable JST`}),`. La cámara utiliza una conexión USB 2.0 High-Speed, que necesita un par de datos trenzado para rechazar las interferencias. Sin él, la señal puede ser demasiado débil para que tu computadora reconozca la cámara.`]})}),_jsxs(Accordion,{title:`Verifica las conexiones y la alimentación`,id:`verifica-las-conexiones-y-la-alimentacion`,children:[_jsx(_components.p,{children:`Asegúrate de que los cables estén firmemente insertados en el conector JST.`}),_jsx(_components.p,{children:`Asegúrate de que el JST esté completamente introducido en el adaptador USB y que el adaptador esté conectado firmemente en tu puerto USB.`}),_jsx(_components.p,{children:`La cámara puede consumir entre 200 y 320 mA a 5 V, según el modelo. Intenta conectar el adaptador directamente a tu computadora, en lugar de a un hub USB de baja potencia, para asegurarte de que reciba suficiente corriente.`})]}),_jsxs(Accordion,{title:`Comprueba que tu computadora detecte la cámara`,id:`comprueba-que-tu-computadora-detecte-la-camara`,children:[_jsx(_components.p,{children:`Comprueba si el sistema operativo de tu computadora detecta la cámara a nivel de hardware, aunque aún no muestre imagen. Como se conecta por USB, buscamos una conexión de dispositivo USB.`}),_jsxs(Tabs,{children:[_jsxs(Tab,{title:`Windows`,id:`windows`,children:[_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`Haz clic derecho en el `,_jsx(_components.strong,{children:`botón Inicio`}),` (o presiona `,_jsx(_components.code,{children:`Win`}),` + `,_jsx(_components.code,{children:`X`}),`) y selecciona `,_jsx(_components.strong,{children:`Administrador de dispositivos`}),`.`]}),`\n`,_jsxs(_components.li,{children:[`Expande las siguientes categorías para buscar la cámara, `,_jsx(_components.code,{children:`exploreHD`}),`:`,`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:_jsx(_components.strong,{children:`Cámaras`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.strong,{children:`Dispositivos de imagen`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.strong,{children:`Controladoras de sonido, video y juegos`})}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`Si el cableado está ligeramente mal o las líneas de datos no están correctamente trenzadas, Windows podría detectar `,_jsx(_components.em,{children:`algo`}),` sin saber qué es. Expande `,_jsx(_components.strong,{children:`Controladoras de bus serie universal (USB)`}),` y busca cualquier elemento etiquetado como `,_jsx(_components.strong,{children:`Dispositivo USB desconocido (Error en la solicitud del descriptor del dispositivo)`}),`.`]}),`\n`]}),_jsx(Tip,{children:_jsx(_components.p,{children:`Deja el Administrador de dispositivos abierto y desconecta/reconecta el adaptador USB. La lista se actualizará; observa si aparecen o desaparecen nuevos dispositivos.`})}),_jsx(Frame,{children:_jsx(OptimizedImage,{height:`300px`,src:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=a7dcd37d1ae964ee3135b84550ecf458`,\"data-og-width\":`1315`,\"data-og-height\":`978`,\"data-path\":`exploreHD/guides/images/quickstart/windows-11-troubleshooting.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=280\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=b0eb82b8340f596e27e5d82d8c292e98 280w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=560\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=1ccf01c99005cde723d1286eedfbe93c 560w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=840\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=f62efe37e8d7f0fd3aa5198f74344fc0 840w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=1100\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=e0945de40ac1af6e192bd246f08db933 1100w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=1650\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=5ba8bdfe0947af035fe0f05882c961b7 1650w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/windows-11-troubleshooting.png?w=2500\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=66d7ec01293267c10810e940b1d412be 2500w`})})]}),_jsxs(Tab,{title:`macOS`,id:`macos`,children:[_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`Mantén presionada la tecla `,_jsx(_components.strong,{children:`Opción`}),` en tu teclado y luego haz clic en el `,_jsx(_components.strong,{children:`logo de Apple`}),` () en la esquina superior izquierda de la pantalla.`]}),`\n`,_jsxs(_components.li,{children:[`Selecciona `,_jsx(_components.strong,{children:`Información del sistema`}),` (normalmente aparece como “Acerca de este Mac” si no mantienes la tecla Opción).`,`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`Desconectar y reconectar la cámara en esta pantalla (y presionar `,_jsx(_components.code,{children:`Cmd`}),` + `,_jsx(_components.code,{children:`R`}),` para actualizar) te ayudará a detectar si el sistema está registrando una conexión de hardware.`]})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`En la barra lateral izquierda, dentro de la sección “Hardware”, haz clic en `,_jsx(_components.strong,{children:`USB`}),`.`]}),`\n`,_jsxs(_components.li,{children:[`Consulta el `,_jsx(_components.strong,{children:`árbol de dispositivos USB`}),` a la derecha. Busca la cámara exploreHD o un dispositivo USB no reconocido.`]}),`\n`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{height:`300px`,src:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=ab659b845703ee8d05268027cf5c2033`,\"data-og-width\":`2034`,\"data-og-height\":`1428`,\"data-path\":`exploreHD/guides/images/quickstart/macOS-troubleshooting.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=280\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=2649fee2cdc9f96acf2e29eb614d4c5b 280w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=560\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=02fc07642f727aa4a83e37e730d4b82b 560w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=840\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=3dbccdfeb87cb5c20d729491d92851db 840w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=1100\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=25aa8faeee9258d08afb8d69097665dc 1100w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=1650\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=b765c861ee445054b18669c9280ce923 1650w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/macOS-troubleshooting.png?w=2500\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=4ea7fbbffcabe9a1fc5236e8fd0cb6aa 2500w`})})]}),_jsxs(Tab,{title:`Linux`,id:`linux`,children:[_jsxs(_components.ol,{children:[`\n`,_jsx(_components.li,{children:`Abre tu terminal.`}),`\n`,_jsxs(_components.li,{children:[`Escribe `,_jsx(_components.code,{children:`lsusb`}),` y presiona `,_jsx(_components.code,{children:`Enter`}),`. Este comando muestra todos los buses USB conectados y los dispositivos asociados. Busca un nombre de dispositivo que mencione la cámara o un dispositivo sin nombre que aparezca al conectarla.`,`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`También puedes usar este comando de una sola línea para detectar una cámara exploreHD válida:`}),`\n`]}),`\n`,_jsx(CodeBlock,{numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`lsusb | grep -qiE \"explorehd|microdia webcam vitade af|0c45\" \u0026\u0026 echo \"exploreHD connected!\"`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`Para ver si Linux la reconoce específicamente como un dispositivo de video (ya que es compatible con V4L2), ejecuta:`,`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`1`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`1`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`ls`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -l`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /dev/video`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:`*`})]}),`\n`]})})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`Para ver los registros de conexión en tiempo real, ejecuta el siguiente comando. Cuando conectes la cámara, deberías ver una ráfaga de texto que indica si la conexión USB tuvo éxito o si hubo errores de enumeración (como `,_jsx(_components.code,{children:`device descriptor read/64, error`}),`).`,`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`1`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`1`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`sudo`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` dmesg`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -w`}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#D4D4D4`},children:` |`}),_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:` grep`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -iE`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` \"usb|uvcvideo\"`})]}),`\n`]})})}),`\n`]}),`\n`]}),_jsx(Frame,{caption:\"escribe `lsusb`, presiona Enter y busca tu cámara\",children:_jsx(OptimizedImage,{height:`300px`,src:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=f234270c749612f92e2a4741bb2e0458`,\"data-og-width\":`1500`,\"data-og-height\":`1144`,\"data-path\":`exploreHD/guides/images/quickstart/linux-troubleshooting.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=280\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=f83ec3dad188e8793e1710a55ee710ab 280w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=560\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=0740876ae8cb51139a590559b6f52787 560w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=840\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=70e3c04a490667c5a713ed9843037bd6 840w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=1100\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=2ef527f81a8ad3e81bdd8317a3e12ee4 1100w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=1650\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=ca5141595fb2f9950b23a068aed6ade4 1650w, https://mintcdn.com/deepwaterexplorationinc/NrWVR9Qe6FWmBE6d/exploreHD/guides/images/quickstart/linux-troubleshooting.png?w=2500\u0026fit=max\u0026auto=format\u0026n=NrWVR9Qe6FWmBE6d\u0026q=85\u0026s=8899c4b0f0bc9939b5bed47f9d8562aa 2500w`})})]})]})]}),_jsxs(Accordion,{title:`Error “Failed to Initialize the Device” (Linux)`,id:`error-failed-to-initialize-the-device-linux`,children:[_jsxs(_components.p,{children:[`Si la cámara se desconecta poco después de conectarla, revisa el registro del kernel de Linux (`,_jsx(_components.code,{children:`sudo dmesg -w`}),`) en busca de errores como estos:`]}),_jsx(CodeBlock,{filename:``,numberOfLines:`5`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`5`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`uvcvideo: Failed to query (129) UVC probe control : -71 (exp. 26).`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`uvcvideo: Failed to initialize the device (-5).`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`usb 1-1.3: USB disconnect, device number 7`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsx(_components.p,{children:`Este error puede tener más de una causa. Revisa cada una de las siguientes.`}),_jsx(Heading,{level:`4`,id:`firmware-defectuoso`,children:`Firmware defectuoso`}),_jsx(_components.p,{children:`Un firmware dañado o desactualizado puede impedir que la cámara se inicialice. Actualiza el firmware de la cámara con el DWE Firmware Loader:`}),_jsx(Card,{title:`Actualización del firmware de exploreHD`,icon:`arrows-rotate`,href:`/es/exploreHD/guides/exploreHD-firmware`,horizontal:true,children:_jsx(_components.p,{children:`Actualiza el firmware de las cámaras de la serie exploreHD.`})}),_jsx(Heading,{level:`4`,id:`cable-defectuoso`,children:`Cable defectuoso`}),_jsx(_components.p,{children:`Un cable dañado o mal cableado puede corromper la señal USB. 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